Our purpose is to nourish you life.

We share with you what we believe in and how we are working to take care of you, as we did with your grandparents and as we will do with the generations to come.

WE BELIEVE IN A WORLD OF POSSIBILITIES

LALA TALENT

[G4-10, G4-LA12]

In Lala we are convinced that our staff is the basis of success, therefore, one of our major commitments is to promote their development and be regarded as a preferred place to work.

NUMBER OF COLLABORATORS

MALE FEMALE TOTAL
2015 27,735 6,209 33,944
2016 28,519 6,365 34,884
2016

STAFF BY GENDER AND PROFESSIONAL CATEGORIES

*From the total number of collaborators, 2.3% have a temporary contract. In addition, 7,045 are hired through outsourcing. The 75% of our collaborators in Mexico have a collective bargaining agreement.

BY COLLECTIVE AGREEMENT*

*In Central America there are no trade unions.
2016

STAFF DEVELOPMENT

[G4-LA9, G4-LA10, G4-LA11]

In Lala we seek to develop the careers of those who are talented, that is why we have programs specially designed for assessing performance, results achievement, as well as providing training for their optimum professional and social development.

 

WE LOOK AFTER THOSE WHO
WORKS TO LOOK AFTER YOU

LALA UNIVERSITY

In Lala University we promote individual growth through the learning and the development of new skills.

Professional
Categories
Number
of trained
people
Number of
training

hours
Training hours
average
per person
Chief Executives / Managers 326 38,989.10 119.5984663
Department Heads / Supervisors 2,618 142,224.65 54.32568755
Administrative staff 3,252 117,355.85 36.08728475
Operation union 10,802 545,095.55 50.46246528
Sales union 10,170 1,108,149.50 108.962586
 External*  111  19,771.50  178.1216216
 Total  27,279  1,971,586.15  72.27486895

• Includes suppliers, universities, practitioners, staff family members, among others.

CENTRAL AMERICA

# Area/subsidiary Workforce Man-hours Training hours
average per persons
1 Guatemala 526 11,046 21
2 Nicaragua 1,743 19,173 11
Totals 
Central America
2,269 30,219 13.3

WE ASSESS PERFORMANCE

In 2016 we made the performance management process for all the administrative workforce of Group Lala in Mexico and Central America.

LAUNCH YOU CAREER WITH LALA

In Lala we have an internship program which integrates young talent as interns so they can work in key projects for the company, commercial areas and corporate offices. The interns are supported by a mentor and they also count with financial support.

2016

LALA LEADERSHIP MODEL

We are working on leaders training with the Lala Leadership Model for the development of skills and abilities that allow us to have the right people in positions of command.

The core competencies that are handled in this model are:

» Results orientation » Integrity
» Problems resolution » Customer focus
» Collaboration » Business approach

LABOR INCLUSION

We work under the Lala Equality Model with initiatives of labor inclusion and gender equality:

In 2016 we formally became part of the “Éntrale” initiative, which seeks the inclusion of disabled people. We participate as founder and social company.

» We generate more openness in recruitment, making use of inclusive language in the application of vacancies in corporate and administrative areas.

» We have carried out a review of policies and processes in order to establish an inclusive language and eliminate stereotypes.

» We performed an analysis of accessibility in 4 factories where we hire people with disabilities.

We closed 2016 with 1% of our workforce with some type of disability in work centers that have the Lala Labor Inclusion Program.

OUR TEAM SAFETY IS A PRIORITY

[G4-LA5, G4-LA8]

We value each of our collaborators; that is why we care about their health and safety by maintaining an appropriate working place, we have safety committees and training in the field of occupational safety.

SAFETY COMMITTEES

4.5%

of the workforce integrates the safety committees and safety
and hygiene commissions*

*Emergency brigades are not counted

HEALTH TRAINING AND OCCUPATIONAL SAFETY

In 2016 we completed the training process in an advanced technical level to fulfill the processes of self-management and safety, hygiene and health management integrated system. The maintenance and monitoring of the system training required 44,937 hours.

ACTIONS TO IMPROVE THE PERFORMANCE OF THE SAFETY AND HYGIENE SYSTEM

» Each year in our factory we produce two events called “Safety Week”, in this event we provide training to all staff and we make drills in the field of industrial safety..

» We implemented a program that consists of early warnings.

» We work in the CEDIS Program of the Future with which we established additional indicators on health and safety issues which must be complied by each Lala Cedis. The program was conducted in the larger Cedis.

» Our performance indicators in health and safety are validated with the parameters of the National Accessibility Index of the Mexican Social Security Institute (IMSS).